Refund policy

60-day money-back guarantee
If you're not happy with your order for any reason, email support@morti.store within 60 days of delivery with your order number. We refund the full purchase price to your original payment method. You keep the product. Nothing to send back.

Damaged or incorrect items
Email us within 14 days of delivery with your order number and a photo. We send a replacement or a full refund.

Refund timing
Refunds are issued within 5-10 business days of approval. Your bank may take extra time to post it.

EU/EEA and UK customers
Your statutory 14-day right of withdrawal applies in addition to this guarantee.

Contact
Questions? Email support@morti.store.